Effective Date: September 23, 2026

 

1.              Scope

 

Trooh Media (“Trooh”, “we”, “our”, or “us”)  respects your privacy and is committed to protecting the personal information of our customers, vendors, contractors, business partners, website visitors, and other individuals with whom we interact. 

 

This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website, business operations, and communications.

 

 

2.               Information We Collect

 

You may browse our website without directly providing personal information. When you interact with Trooh, we may collect information that you voluntarily provide, including:

 

·       Name

·       Company name

·       Email address

·       Phone number

·       Information you provide when contacting us

·       Contents of communications with us

 

Our website hosting providers and service providers may automatically collect certain technical information necessary to operate and secure the website, including:

 

·       IP address

·       Browser type and version

·       Device information

·       Operating system

·       Website activity and usage data

 

3.              How We Use Personal Information

 

We may use personal information to:

 

·       Respond to inquiries and requests

·       Communicate with customers, vendors, contractors, technicians, and business partners

·       Evaluate and manage business relationships

·       Coordinate services and business operations

·       Operate, maintain, and secure our website, systems, and services

·       Comply with legal, regulatory, and contractual obligations

·       Protect Trooh’s legal rights, property, employees, customers, and business operations

 

4.             SMS Communications

 

Trooh may communicate with customers, vendors, contractors, technicians, job applicants, and other business contacts via SMS/text messaging for operational and business purposes related to an existing relationship.

Message frequency varies depending on the nature of the work or business relationship. Message and data rates may apply. To stop receiving text messages from Trooh, reply STOP. For assistance, reply HELP or contact us using the information below.

 

Opting out of text messages will not prevent Trooh from contacting you through other appropriate methods when necessary for an existing business or contractual relationship.

 

5.               SMS Data Sharing

 

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

Trooh does not sell, rent, share, or otherwise disclose mobile phone numbers or SMS consent information to third parties or affiliates for their own marketing purposes.

 

Any service providers that support Trooh’s messaging services may only access personal information as necessary to provide services on Trooh’s behalf and are contractually required to safeguard that information.

 

6.               How We Share Personal Information

 

Trooh does not sell personal information.

 

Trooh may disclose personal information to service providers that support our website, communications, information technology systems, and business operations.

Personal information may also be disclosed when required by law, legal process, or governmental request, or where reasonably necessary to protect Trooh’s rights, property, safety, employees, customers, vendors, contractors, or business partners.

 

Personal information may be processed, stored, or accessed in Canada, the United States, or other jurisdictions where Trooh or its service providers operate. As a result, personal information may be subject to the laws of those jurisdictions.

 

7.               Data Security

 

Trooh maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

 

However, no method of electronic transmission or storage is completely secure, and Trooh cannot guarantee absolute security.

 

8.               Third Party Websites

 

Our website may contain links to third-party websites. Trooh is not responsible for the privacy practices, security, or content of those websites. Users should review the privacy policies of any third-party sites they visit.

 

9.                Policy Amendment

 

Trooh may update this Privacy Policy from time to time. Any changes will be posted on this page with a “Last Updated” date.

10.            Contact Us

Individuals may request access to or correction of their personal information by contacting Trooh using the information below.

 

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact: hr@trooh.com